Careers
Explore our exciting opportunities!
Join the Firefly Family!
At Firefly, we have worked hard to create a family environment within our company. Here you're not just another employee, you're a member of the Firefly Family. Joining our team means that every single employee here will strive to help you meet your full potential related to learning, understanding, and executing in our business. We'd be excited to have you!
View PositionsExplore the Opportunities
Programming
Our Programming Team creates software that controls and integrates with advanced systems within recreational or fleet vehicles.
Tech Support
Our Tech Support Team assists customers in resolving issues and updating recreational or fleet vehicles to maintain the caliber of quality that is expected in our products.
Administration
Our Admin Team ensures that our facility is maintained and running smoothly by conducting proactive and reactive maintenance around the building.
IT
Our IT Team is responsible for the upkeep and reliable operation of our internal systems.
A/V Systems
Our AV Team designs, programs, and builds custom solutions for recreational and fleet vehicles.
Warranty
Our Warranty Team is responsible for collecting, reviewing, and approving warranty claims.
Marketing
Our Marketing Team maintains the brand mission and vision by innovating and implementing new strategies.
Sales
Our Sales Team is the face of our company; they are responsible for creating and maintaining relationships with our customers.
Customer Support
Our Customer Support Team sets customers up for success by providing excellent care throughout the purchasing and shipping process.
Front Line
Our Front-Line Team carefully prepares our products for shipping to customers while ensuring that the component meets our quality standards.
Engineering Design
Our Engineering Team curates materials essential to the understanding and working of our products in recreational or fleet vehicles.
Testing
Our Testing Team verifies the unit programming integrity based on customer-provided specifications and documentation regarding company-based standards.
Open Positions
Customer Service Call Center/Technical Support Representative
Firefly is currently seeking highly motivated, ambitious, and driven candidates responsible for troubleshooting embedded software systems for RV (Recreational Vehicles) and some Marine. We are looking for someone with a sense of humor. Would be working with many customers over the telephone. Must be able to resolve their issues. Phone experience is helpful, but we are willing to train the right candidate.
- Ability to multitask and complete paperwork in a timely manner
- Ability to listen through a conversation and pull out important information
- Must be flexible, able to adjust to change, able to follow up with customer when needed
- Accept Humor and sarcasm from team and also be able to participate if desired
RV Electrical Design Engineer
Designs 12 Volt RV electrical systems by drawing wiring schematics and testing components.
- Evaluates electrical systems, products, components, and applications by designing and conducting research products; applying knowledge of electricity and materials.
- Develops electrical designs by studying customer requirements.
- Provides engineering information by answering questions and requests.
- Maintains product and company reputation by complying with federal and state regulations.
- Maintains product data base by maintaining all schematics and drawings organized and complete; entering data.
- Complete electrical load layouts based on customer design requests.
- Knowledgeable of 12V relays and 12V electrical systems.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications.
- Contributes to team effort by accomplishing related results as needed.
Rally Event Coordinator
This position serves as the main point of contact for customers when a request for a rally has been decided. The individual will respond to all communications and guide Firefly customers through to the day of execution. Generally be a support person to the VP of Technical Support & Customer Services and all related teams. Will complete all necessary tasks as assigned in relation to these rally events as well.
- Coordinate, and Manage various administrative tasks and projects as assigned along with scheduling and assisting on all assigned tasks of the events.
- Develop a complete understanding of all requirements for every event and Assist with proofreading and editing all related documents.
- Provide clerical support such as filing, transcribing, and organizing files such as event details (times/dates), reservations, space planning, setups, and travel arrangements.
- Assist with event planning and coordination with all management as required or requested in all rally event related activities.
- Serve as a liaison for Firefly customers, different internal departments, and teams. Serve as onsite support during the rally events.
- Manage calendars and schedules. Keep detailed rally event records, any feedback, and suggestions.
- Perform any other related duties as directed by managment.
- Maintain confidentiality of sensitive information.