Training

Enrolling in our training program offers
much more than keeping your team up to date
on the Firefly System, this training will also
give them the confidence needed to better serve
your customers.

Firefly Integrations Training Academy

Our training events are designed to increase technician knowledge on troubleshooting and repairing the Firefly System, each 6-hour session will earn credits toward RVTI Level 3 certification.

The hands-on training and technical discussion are designed to familiarize technicians with troubleshooting, diagnosing, and testing Firefly Integrations' operating panels. With a heightened understanding of RV-C and CAN BUS technology, technicians will be able to efficiently distinguish between operational, technical, and software issues. These sessions will allow technicians to greatly reduce time spent troubleshooting and diagnosing issues, not only with the Firefly System but with other systems within an RV as well.

Level 3 Specialty Technician Training

Earn 6 hours towards an RVTI Level 3 certification

What Technicians Are Saying

“I am fairly new to the RV Service business. However, I have attended a number of training events. Without a doubt I can say this training session was the best so far. Best presentation, best instructor interaction thus far.”

“The knowledge gained will pay huge dividends as we expand our mobile tech/insp services. We appreciated your teaching skills as you provided a calm and enjoyable space of learning. This is greatly appreciated.”

“I just wanted to say thanks to Karl Smith. I thought he was extremely knowledgeable and patient throughout the training. Even if I didn't understand something at first, his guidance and confidence helped me with a greater understanding of the systems we were learning about.”

What to Expect

  • 6-hour classes for 2026 — Expanded sessions to provide in-depth learning and hands-on experience.
  • Lunch included — Enjoy a complimentary lunch during all 6-hour classes.
  • Small class sizes — Limited to 24 technicians for personalized instruction and interaction.
  • Hands-on training — Work with fully-functional Firefly Systems to practice troubleshooting, diagnostics, and more.
  • Take-home resources — Access additional materials to continue learning after the session.
  • Boost your visibility — Have your business listed in our Find Firefly Certified Service page upon successful completion of our certification test.*

Don't forget your own multimeter!

 

Scheduled Training Events

Atlanta, Georgia | USA

July 21st, 2026

Firefly Multiplex Training & Troubleshooting

6 Hour Session

Service Technicians Only

Session Covers:
  • Practical experience with the Firefly System
  • RV-C and CAN BUS technology insights
  • Testing, diagnostics, and troubleshooting skills
  • Resolving the most common customer challenges

Use promo code SAVE20 for a 20% discount on registrations before 7/7!

Charlotte, North Carolina | USA

July 23rd, 2026

Firefly Multiplex Training & Troubleshooting

6 Hour Session

Service Technicians Only

Session Covers:
  • Practical experience with the Firefly System
  • RV-C and CAN BUS technology insights
  • Testing, diagnostics, and troubleshooting skills
  • Resolving the most common customer challenges

Use promo code SAVE20 for a 20% discount on registrations before 7/9!

Fremont, California | USA

August 3rd, 2026

Firefly Multiplex Training & Troubleshooting

6 Hour Session

Service Technicians Only

Session Covers:
  • Practical experience with the Firefly System
  • RV-C and CAN BUS technology insights
  • Testing, diagnostics, and troubleshooting skills
  • Resolving the most common customer challenges

Use promo code SAVE20 for a 20% discount on registrations before 7/21!

Riverside, California | USA

August 5th, 2026

Firefly Multiplex Training & Troubleshooting

6 Hour Session

Service Technicians Only

Session Covers:
  • Practical experience with the Firefly System
  • RV-C and CAN BUS technology insights
  • Testing, diagnostics, and troubleshooting skills
  • Resolving the most common customer challenges

Use promo code SAVE20 for a 20% discount on registrations before 7/23!

Long Beach, California | USA

August 7th, 2026

Firefly Multiplex Training & Troubleshooting

6 Hour Session

Service Technicians Only

Session Covers:
  • Practical experience with the Firefly System
  • RV-C and CAN BUS technology insights
  • Testing, diagnostics, and troubleshooting skills
  • Resolving the most common customer challenges

Use promo code SAVE20 for a 20% discount on registrations before 7/24!

Phoenix, Arizona | USA

September 1st, 2026

Firefly Multiplex Training & Troubleshooting

6 Hour Session

Service Technicians Only

Session Covers:
  • Practical experience with the Firefly System
  • RV-C and CAN BUS technology insights
  • Testing, diagnostics, and troubleshooting skills
  • Resolving the most common customer challenges

Use promo code SAVE20 for a 20% discount on registrations before 8/18!

Tucson, Arizona | USA

September 3rd, 2026

Firefly Multiplex Training & Troubleshooting

6 Hour Session

Service Technicians Only

Session Covers:
  • Practical experience with the Firefly System
  • RV-C and CAN BUS technology insights
  • Testing, diagnostics, and troubleshooting skills
  • Resolving the most common customer challenges

Coming Soon!

Orlando, Florida | USA

September 15th, 2026

Firefly Multiplex Training & Troubleshooting

6 Hour Session

Service Technicians Only

Session Covers:
  • Practical experience with the Firefly System
  • RV-C and CAN BUS technology insights
  • Testing, diagnostics, and troubleshooting skills
  • Resolving the most common customer challenges

Coming Soon!

Tampa, Florida | USA

September 17th, 2026

Firefly Multiplex Training & Troubleshooting

6 Hour Session

Service Technicians Only

Session Covers:
  • Practical experience with the Firefly System
  • RV-C and CAN BUS technology insights
  • Testing, diagnostics, and troubleshooting skills
  • Resolving the most common customer challenges

Coming Soon!

Salt Lake City, Utah | USA

October 6th, 2026

Firefly Multiplex Training & Troubleshooting

6 Hour Session

Service Technicians Only

Session Covers:
  • Practical experience with the Firefly System
  • RV-C and CAN BUS technology insights
  • Testing, diagnostics, and troubleshooting skills
  • Resolving the most common customer challenges

Coming Soon!

Henderson, Nevada | USA

October 8th, 2026

Firefly Multiplex Training & Troubleshooting

6 Hour Session

Service Technicians Only

Session Covers:
  • Practical experience with the Firefly System
  • RV-C and CAN BUS technology insights
  • Testing, diagnostics, and troubleshooting skills
  • Resolving the most common customer challenges

Coming Soon!

St. Louis, Missouri | USA

October 20th, 2026

Firefly Multiplex Training & Troubleshooting

6 Hour Session

Service Technicians Only

Session Covers:
  • Practical experience with the Firefly System
  • RV-C and CAN BUS technology insights
  • Testing, diagnostics, and troubleshooting skills
  • Resolving the most common customer challenges

Coming Soon!

Madison, Wisconsin | USA

October 22nd, 2026

Firefly Multiplex Training & Troubleshooting

6 Hour Session

Service Technicians Only

Session Covers:
  • Practical experience with the Firefly System
  • RV-C and CAN BUS technology insights
  • Testing, diagnostics, and troubleshooting skills
  • Resolving the most common customer challenges

Coming Soon!

Tulsa, Oklahoma | USA

November 3rd, 2026

Firefly Multiplex Training & Troubleshooting

6 Hour Session

Service Technicians Only

Session Covers:
  • Practical experience with the Firefly System
  • RV-C and CAN BUS technology insights
  • Testing, diagnostics, and troubleshooting skills
  • Resolving the most common customer challenges

Coming Soon!

Little Rock, Arkansas | USA

November 5th, 2026

Firefly Multiplex Training & Troubleshooting

6 Hour Session

Service Technicians Only

Session Covers:
  • Practical experience with the Firefly System
  • RV-C and CAN BUS technology insights
  • Testing, diagnostics, and troubleshooting skills
  • Resolving the most common customer challenges

Coming Soon!

 
 

*Please note that it may take up to 45 days for your service center or business to be added to our Find Firefly Certified Service page following your technician's successful completion of the certification test. Your business will remain listed for a period of 24 months from the date the technician passed the test. To maintain your listing beyond this initial 24-month period, another technician from your business will need to successfully complete and pass a Firefly certification test. It's important to understand that while Firefly provides training and certification, we do not guarantee the quality of work performed by certified service centers and are not responsible for any services they provide.